Case Study . Digital Identity Verification App

Digital Identity Verification App

How ZAPTA delivered a secure digital-identity and contact-management mobile app that keeps users’ details verified and up to date in real time, launched across Denmark and the USA with 5,000+ verified users

TRUSTED. CERTIFIED. PROVEN.

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Industry

Social · Digital Identity

Project type

Mobile Application

Engagement model

Complete Mobile App Delivery

Platform

iOS · Android · Web Admin

Region

Denmark · USA

Methodology

Agile (Scrum, bi-weekly sprints)

Project snapshot

Engagement at a Glance

The client set out to solve a problem everyone recognizes: contact details go stale the moment they are saved. Instead of organizations storing outdated phone numbers, emails, and addresses, the vision was a platform where users hold a verified, live identity that trusted connections access directly — always current, always under the user’s control.

Delivering this meant balancing strong security with everyday usability. Identities and shared data had to be authentic, contact lists had to stay synchronized in real time, and users needed fine-grained control over what they shared and with whom — across personal, social, professional, and enterprise contexts

ZAPTA designed and delivered HandZhake, a secure networking app with eID and biometric verification, selective Card sharing, Relations, Nearby networking, and a web admin panel, rolled out across Denmark and the USA.

5K+ faster

Verified users on the platform

99% fewer

Contact data kept current and verified

Multiple processed

Retail, restaurants, engineering, contracting

The challenge

What the client came to us with

Building trusted, real-time identity sharing surfaced five challenges — each about balancing security and privacy with a smooth everyday experience.

Data Accuracy & Authenticity
Trust

National eID integration and biometric authentication, combined with end-to-end encryption, established authentic identities while keeping the platform GDPR-compliant.

Dynamic contact management
Real - time

Unlike a static address book, the app needed a constantly updated, categorized live contact list, which demanded reliable real-time synchronization across devices.

Selective information sharing
Privacy

The Cards feature had to let users share different sets of information in different contexts, a flexible architecture that never compromised privacy.

The solution

A secure, privacy-first identity platform

Four design decisions turned a demanding security-and-privacy brief into a usable, trusted app.

eID & Biometric Identity
Verification

National eID integration and biometric authentication, combined with end-to-end encryption, established authentic identities while keeping the platform GDPR-compliant.

Always-current contacts
Live data

Real-time synchronization keeps every connection’s details up to date, eliminating the stale contact information that organizations and individuals struggle with.

Cards for selective sharing
Controls

Multiple card types let users tailor exactly what they share in each context, personal, social, or professional, giving them clear control over their information.

Relations & nearby
Networking

Relations and Nearby make discovering and maintaining connections simple, turning verified identity into a practical, everyday networking tool.

Client voices

What Terry Said

Key features build

What we redesigned

A complete, AI-powered EdTech platform delivered from strategy through deployment, each capability tied to a real step in the learning journey.

1
Identity verification
National eID and biometric checks confirm that every identity on the platform is authentic, building trust from the first interaction.
2
Live contact list
A dynamic, categorized contact list stays synchronized in real time, so users always have current details for their connections.
3
Cards, selective sharing
Users create multiple card types to share different information in different contexts, keeping private details private by design.
4
Relations & nearby
Networking features help users discover nearby connections and maintain relationships, making verified identity genuinely useful day to day.
5
Anonymous ratings
A fair, anonymous rating system surfaces meaningful feedback while guarding against misuse.
6
Web Administration Panel
Granular role management and oversight tools give administrators the governance needed to scale toward enterprise adoption.

Results delivered

The outcomes that mattered

Value delivered across adoption, quality, and personalization, anchored by the platform’s real usage figures.

5K+ users faster

Verified users on the platform following launch.

99% down

Contact data kept current, removing the problem of outdated details.

2 launched live

Live across Denmark and the USA through a phased rollout.

Verified onboarded

eID and biometric verification establish authentic identities.

User-controlled by default

Selective sharing through Cards keeps users in control of their data.

Multiple month

Supports personal, social, professional, and enterprise use cases.

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Stack

The technology stack

A secure, cloud-ready web stack selected for real-time reporting, AI-powered legislative monitoring, and audit traceability. (Representative stack.)

AWS
AWS
GCP
GCP
PostgreSQL
MongoDB
Azure
Vercel
Netlify
Terraform
GitHub Actions
Docker

How we worked

Our Three-Phase Delivery Process

The same process ZAPTA applies to every engagement — adapted to DrBroker’s six-month, fixed-scope timeline.

Phase 1

Consult and Align

Discovery, strategy, planning, requirement gathering, roadmap alignment.

Phase 2

Design and Engineer

UI/UX, architecture, development, testing, iteration.

Phase 3

Deploy and Maintain

Launch, monitoring, support, optimization, scaling.

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UK Office

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144/2, Block B, Bankers Society Near DHA
Phase 4, Lahore, PK
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Pakistan Office

Address
144/2, Block B, Bankers Society Near DHA
Phase 4, Lahore, PK
Phone No 111-222-333

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